Safety instructions are the warnings and guidance that help people use your product without harm. They explain the risks that remain after your design work, and what users should do or avoid.
How they differ from the user manual
The user manual explains how to use the product. Safety instructions focus on what could go wrong and how to prevent it. They are often a section of the manual, or a separate leaflet or label. Either way, you can upload them in the Safety Instructions section.
What to include
Warnings about hazards, such as heat, electric shock, small parts, choking or chemical exposure
Age or user limits, for example not suitable for children under 3 years
Safe use, charging, storage and handling rules
What to do if something goes wrong
How to report an accident or safety issue to you
Where the content comes from
Your safety instructions should reflect your risk assessment. If your risk assessment finds a hazard that cannot be designed out, the instructions should warn about it.
Some standards set exact wording for warnings, for example for toys. Where that applies, use the wording from the standard.
Language
Give the instructions in a language that consumers can easily understand in each EU Member State where you sell.
How to upload them
Open Products and select the product.
Go to the Safety Instructions section.
Upload the final version, as it ships with the product.
If you are unsure what to warn about, start with your risk assessment or ask your test lab. Our support team is happy to point you in the right direction.